International Tour Management Institute (ITMI)

The Premier Training Institute for Tour & Travel Professionals Since 1976

symposium ITMI 2017




DoubleTree Salons & Riversides • Robinson Center Ballrooms & Lobby 

Robinson Center Upper Level
Porter / Hamilton / Davis



[DT] = DoubleTree  •  [RC] = Robinson Center


6:30am – 10:00am   Buffet breakfast daily for Registered DoubleTree Guests
3:00pm – 7:00pm     Registration [DT : Lobby]
Please visit your wonderful Sponsors throughout the Symposium!


6:30am – 10:00am
Buffet breakfast daily for Registered DoubleTree Guests

7:00am – 10:00am,  12:00pm – 1:30pm,  5:00pm – 7:00pm  [DT : Lobby]
Registration open. Please note times

All FAM Tours depart from [DT : Lobby]
For more FAM Tour details, visit our FAM Tours page

8:30am – 5:45pm : Spot time 8am
Tour C: All-Day “Hot Springs, History & Horse Racing”
It’s beautiful, exciting, and has a steamy history! As the oldest park in the National Park System, stories about Hot Springs date back 10,000 years. Known as “The Valley of the Vapors” and “The Spa City”, water gushes from the mountainside at a constant 143' degrees. Relaxing, medicinal, and revitalizing... this resort town in the Ouachita Mountains has lured American Indian Tribes, gangsters Al Capone and Bugs Moran, and millions of visitors to enjoy shopping, art galleries, museums, and world famous “Bathhouse Row.” Also known as Bill Clinton's boyhood town, you’ll get behind the scenes experiences when you see the former president’s room at the Arlington Hotel, his boyhood home and favorite hangouts…and hear stories you won’t find anywhere else! Indulge in a relaxing bath on the Historic Bathhouse Row, or shop til’ you drop in the bustling downtown. Our trip is not complete without a stop at Oaklawn Park Race Track, where you can place a bet on the winning horse, play the slots, or just enjoy a day at the races! A day of revitalization, charming downtowns, thrilling races, and unique history capture’s all that Arkansas offers to guests!

8:30am – 6:45pm : Spot time 8am
Tour D: All-Day “Crystal Bridges Museum of Art” 
Located in the heart of the country in Bentonville, Arkansas, Crystal Bridges explores the unfolding history of America by collecting and exhibiting outstanding works of art that illuminate our artistic heritage and enrich our understanding and appreciation of our nation and ourselves. With 120 acres of native Ozark forest, Crystal Bridges’ grounds invites visitors to enjoy the natural environment as a continuation of their museum experience. The Museum’s distinctive architecture immerses visitors in the landscape. Through their ever-expanding permanent collection of American art, temporary exhibitions, and a wide variety of entertaining and educational programs, Crystal Bridges has become an invaluable resource for the Bentonville community, and a must-see attraction for tourists in Arkansas. We will depart Crystal Bridges and return to Little Rock for you to enjoy dinner (on own) in the charming and eclectic Little Rock River Market district.

10:30am – 6:30pm : Spot time 10:00am
Tour B: All-Day “Arkansas Wine Country”
Arkansas Wine Country offers its guests a taste of local flavor! Just two hours northwest of Little Rock, Arkansas has established a flavorful grouping of wineries and vineyards. Our tour takes us to two of the most popular, and tasteful wineries the state has to offer! We will first visit Post Familie Vineyards. Since 1880, five generations of Posts have cultivated and harvested their grapes to make Post Familie wines. Post Winery is the largest winery in Arkansas and the first to bring you 100% Muscadine Juice- and that famous Muscadine Wine. Today it is the fifth generation that is continuing the winegrowing tradition of excellence. As we end our “Toast with Post,” we head to Chateau Aux Arc Vineyards and Winery, the world’s largest planter of Cynthiana grapes. Also, the largest U.S. Chardonnay vineyard outside of California. Chateau Aux Arc is noted as the largest Zinfandel planter in Arkansas, and has history dating back to 1982. The winery is as sweet as the Zinfandel you are sure to taste. Arkansas Wine Country offers a unique blend of locally harvested and produced wines. A taste you won’t experience anywhere else!

1:00pm – 5:30pm : Spot time 12:30pm
Tour A: Half-Day “Little Rock with a Twist”
For decades, Little Rock has been a hub for national and international news. From the 1957 Central High School Crisis to the Clinton Presidential Library, so much of American history has played out right here. That is why we add a dose of news and a dash of Hollywood to this tour. Not only will you visit the landmarks, you’ll watch and remember the news clips that made these sites famous. Highlights include “the Little Rock”, Old Statehouse, Governor’s Mansion, Quapaw Quarter, tour of Central High visitor center, tour of Clinton Library, Heifer International and many other unexpected stops! By the end, you’ll know why it’s called sightseeing…with a twist. This is an award-winning and very popular tour. Don’t miss it!

3:00pm – 5:00pm  [DT : Second Floor]

7:00pm – 8:00pm
TOUR DIRECTOR Regional Breakouts

  • Southern California : Art Jones [DT : Salon D]
  • Midwest : Donna Primas [DT : Salon A]
  • South : Tim Bridges [DT : Riverside West]
  • New England / Mid Atlantic : Carolynne Grimley [DT : Salon B]
  • Southwest / Rocky Mountains : Lisa VandeVeegaete [DT : Salon C]
  • Pacific Northwest : Jud Spencer [DT : Salon D]
  • Northern California : Len Holmes [DT : Riverside East]
  • Canada / International : Max Davidson [DT : Salon D]

Thank you to our 2017 Sponsors!