Travel The Road To Success With Persistence
From Member Denise Schafer
"Congratulations Denise you are now a certified Tour Director!" Beaming from ear to ear
I accepted my certificate after completing two wonderful but stressful weeks at the
International Tour Management Institute in Los Angeles, California. Although I knew I
was doing the "right thing," as I proceeded back to my chair thoughts were racing through
my mind. "How do I get my first job?" Will I really be able to make a living doing this
full time? "Where do I start?" Even though my heart said "you can do it," of course my
mind was a bit nervous to say the least.
Immediately I got to work in my home office. Persistence, patience and hard work are the
best advice I can give anyone and that goes for anything one does in life! An additional
benefit would be that you love something so much you see yourself actually doing it and
dedicate yourself to that passion until it comes true! With that in mind I began to work
on my long term goal. My first project was printing on to nice paper my resume that had
been put together during school. Everything you do must look as professional as possible.
Using my own paper I composed various cover letters to target the different areas of the
tour industry such as destination management, corporate incentive and national and
international "over the road" travel work. Taking the list of tour operators I was given
by ITMI I called each one to make sure I had the correct name and address of the person
in charge that could help me on the path to my dream job. Every person I spoke with was
put on to a note card that went into my reference file.
Then the whole process began! I sent over one hundred resumes and cover letters via e-mail
and the regular mail following up with a phone call a couple of weeks later. Believe me
this was no overnight sensation. I worked on it for weeks whenever I had a chance.
After the initial follow-up call I made it a point to contact everyone about once a month
to keep my name in front of them. Remember I said persistence is the key! Being creative
I would try different ways of approaching the tour operators. I left messages on their
voice mail. One time I sent custom designed picture postcards. Another month I e-mailed
short "don't forget me" messages. Use your imagination but just don't give up! Never loose
sight of the end result that you want. Make sure you are always pleasant, upbeat and of
course professional. Whether you talk on the phone or write a note always have a beginning,
middle and an end. Let them know who you are, what you want and why you would be good for
their company. Stay positive for Rome was not built in a day! Don't take rejection personally
because everything happens according to timing. Your day for that exciting job offer will come.
This entire process of contacting tour operators is a continuous one. Even today starting
my third season as a Tour Director, any time I hear of a new company I add a new card to my
reference file.
I was lucky to have my first company offer me a series of jobs only a couple of weeks after
sending out my first batch of resumes. But I still had to keep persisting for remember my
goal was to do this full time. Each time I did my monthly sales promotion of myself a few
more people would respond which gave me a "natural high" to keep pushing forward.
Seven months later a second company gave me numerous bookings. Two months after that a third
called for work. Then one month later another new company and most recently I received a work
call after fourteen months of persisting with one particular company.
Receiving your job does not mean that you can stop your pattern. You must continue to build
relationships whether they are new or existing ones. After every job given me I always thank
my employers. Even if I have previous bookings and can not accept the offer I still thank the
company for thinking of me. You must always keep yourself in front of everyone in the industry
so they will remember you. Every new job added to your resume opens doors for future employment.
Often I recall my ITMI graduation day remembering all the many questions that were running
through my mind. Where do I start? How do I get my first job? Will I be able to make a living
doing this full time? All the answers are right here and I have to pinch myself because my
dream has come true! As a full time successful Tour Director what a wonderful feeling seeing
what persistence, hard work, patience, determination, and passion can create! I smile when I
think of all that I have accomplished, yet I continue to strive towards high future goals
knowing there is even more out there to be conquered! I so enjoy doing what I love and being
in full control of when I work and I play! The variety of my work style keeps me from getting
bored! The satisfaction I feel from receiving a job offer after the promotion of myself is
beyond words!
You can do it too! Just put your mind to it! Remember be persistent, work hard and have
patience! Be creative and keep on learning as you watch your business grow step by step. Set
your goals high and continue to reach for the stars! Keep believing in yourself and your
dream will come true!
Published in the IATM (International Association of Tour Managers, LTD)
April 2006
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