International Tour Management Institute (ITMI)

The Premier Training Institute for Tour & Travel Professionals Since 1976


symposium ITMI 2017

MORE SYMPOSIUM INFO :

2017 SCHEDULE :  TUESDAY


EVENT LOCATIONS

DoubleTree Salons & Riversides • Robinson Center Ballrooms & Lobby 

Robinson Center Upper Level
Porter / Hamilton / Davis

SYMPOSIUM & REUNION 2017 SCHEDULE : 
TUESDAY, JAN 31, 2017

Thank you to our 2017 Sponsors!


(TD) = Tour Directors Event  • (TO)= Tour Operators Event
EVENTS WILL BE AT BOTH THE DOUBLETREE HOTEL & ROBINSON CENTER
[DT] = DoubleTree  •  [RC] = Robinson Center


TUESDAY, JANUARY 31, 2107

6:30am – 10:00am
Buffet breakfast daily for Registered DoubleTree Guests


7:30am – 7:50am  [RC : Hamilton / Porter / Davis]
(TDMarketplace Site Orientation 
Marketplace Tour Director Attendees & Facilitators


8:00am – 9:30am [DT : Salon D]
Terrorism & Live Shooter Preparedness
Speakers:
• David Bertelin, State Law Enforcement Coordinator, Arkansas Department of Emergency Management & Officers
• Chad Fougerousse, Deputy Chief Ranger, Arkansas State Parks


9:30am – 10:00am  [DT : Salon D Foyer]
Refreshment Break 


Tour Directors Have a Choice of Two Sessions
10:00am – 11:00am  [DT : Salon D]
(TDMind Reading in Action
Deftly Managing Tough Client with LAUGHter & Winning Words
Speaker:
• Kelsey Tonner, Be a Better Guide

10:00am – 11:00am [DT : Salon A]
(TDBeyond the Road
Balancing Tour Directing Work throughout the Year or Transitioning to New Opportunities
Moderator:
• Ted Bravos
Panelists:
• Donna Primas, Incentives
• Christian Tong, Urban Adventures
• Phil Sheldon, HE Travel
• Carrie Swing, Carried Away


10:00am – 11:00am  [RC : Davis]
(TOAsk the Legal & Insurance Experts 
Panelists:
• Jeff Ment - Attorney, Partner at Silver, Goluv & Teitell, LLP
• Kenneth Whitman - Insurance, Senior Program Manager at AON Affinity 


11:00am – 11:20am  [RC : Hamilton / Porter / Davis]
(TOMarketplace Site Orientation


11:30pm – 1:00pm [RC : Ballroom]
Luncheon
Keynote:
• Kane Webb, Director, Arkansas State Department of Parks & Recreation
Speaker: 
• Ellen Malasky, Vice President, NFTGA & Co-Chair, Government & Tourism


1:15pm – 6:15pm
Marketplace  


1:15pm – 2:15pm [DT : Salon D]
(TDAsk the Legal & Insurance Experts
Panelists:
• Jeff Ment - Attorney, Partner at Silver, Goluv & Teitell, LLP
• Kenneth Whitman - Insurance, Senior Program Manager at AON Affinity 


2:30pm – 3:30pm  [DT : Salon D]
(TDEnlightenUP Workshop 
Interactive, Creative Leadership Training to Increase Spontaneity
Speaker:
• Sandi Rose Miller, True You Makeovers 


3:30pm – 4:00pm   [DT : Salon D Foyer]
Refreshment Break


4:00pm – 6:00pm  [DT : Salon D]
(TDTechnology & Branding Workshop
An Innovative Social Media & Technology Update & Round-Table, Hands-On Workshop
Speaker: 
• Carrie Swing, Carried Away
Table Mentors:
• Korey Amrine
• Mikall Anderson
• Timothy Bridges
• Alton Franco
• Emily Howard
• Miriam Meidam
• Amy Noble
• Carrie Swing
• Casey Walton
• Kelsey Tonner


7:00pm
(TDTour Director Dine Around
Tour Directors are free to explore the amazing local food culture of Little Rock! Check out the Restaurant and Entertainments specials offered around town for ITMI Attendees — Experience Little Rock!


7:00pm – 10:00pm  [DT : Lobby]
(TO) Tour Operator Private Dinner

 
 
 
 
 
 
 
 
 
 
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